Privacy Policy
1. Introduction
Welcome to ProMed Operations. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our services, including our website, communications, and business operations. By using our services, you agree to the terms of this Privacy Policy.
2. What Personal Information is Collected
We may collect the following types of personal information:
Full name
Phone number
Email address
Mailing address
Job title or business affiliation
Communication preferences
Any other information you voluntarily provide to us through contact forms, emails, or service interactions
3.How Personal Information is Used
We use your personal information for the following purposes:
To respond to inquiries and provide customer support
To onboard and manage client accounts
To communicate about our services, updates, and promotions
To manage business relationships and deliver contracted services
To comply with applicable legal and regulatory requirements
To improve our website, marketing efforts, and service offerings
4. Who Personal Information is Shared With
We may share your personal information with:
Trusted third-party service providers who support our business operations (e.g., CRM platforms, IT services, marketing tools)
Legal or regulatory authorities when required by law
We do not sell or rent your personal information to any third parties for marketing purposes
5. SMS Communications & Consent
If you provide your phone number and opt into SMS communications, you consent to receive text messages related to service updates, account notifications, or marketing communications. Your SMS information is never shared with third parties for promotional purposes.
Message and data rates may apply
Message frequency may vary
You may opt out at any time by texting “STOP”
For help, reply “HELP” or contact us directly
6. Data Protection & Security
We implement robust data security measures to protect your personal information from unauthorized access, alteration, or misuse, including:
Secure encryption for data transmission
Restricted access to personal data by authorized personnel only
Compliance with HIPAA and other applicable data privacy laws and standards
7. Your Rights & Choices
You have the right to:
Access the personal information we hold about you
Request corrections to inaccurate or outdated data
Request deletion of your data, subject to legal or contractual obligations
Opt out of marketing communications at any time
Withdraw consent to SMS communications by following opt-out instructions
To exercise any of these rights, please contact us using the information below.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or regulatory requirements. We encourage you to review this policy periodically.
Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact:
ProMed Operations
10700 Caribbean Blvd Suite 202-12 Cutler Bay, FL 33189
Email: info@promedoperations.com
Phone: (305) 731-2708
By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.