Contact Us
Professional Services One Call Away
(305) 731-2708
info@promedoperations.com
10700 Caribbean Blvd Suite 202-12 Cutler Bay, FL 33189
What will be next step?
We’re excited that you’ve taken the first step by reaching out to us! Here’s a quick look at what comes next. Our goal is to make the process smooth, collaborative, and tailored to your needs. From the first proposal to the final launch, we’re with you every step of the way.
We will prepare a proposal
After reviewing the information you’ve shared with us, our team will craft a personalized proposal based on your goals, challenges, and the services that best suit your business. This includes estimated timelines, pricing, and a detailed scope of work.
Together we discuss it
Once you receive the proposal, we’ll schedule a call or meeting to go over everything together. This is your opportunity to ask questions, suggest adjustments, and make sure we’re perfectly aligned before moving forward.
Let's start building
Once the proposal is approved, we roll up our sleeves and get to work! We’ll keep you updated throughout the process and work closely with you to bring your project to life—efficiently, transparently, and with quality at every step.
Frequently Asked Questions
Got Questions? We’ve Got Answers.
How quickly can I get started?
We can onboard and assign your assistant in as little as 48 hours.
Are your assistants HIPAA-compliant?
Yes. All healthcare VAs go through HIPAA training and compliance review.
Can I scale my team up or down?
Absolutely. You can add or reduce hours as your needs change.
What tools do your VAs use?
We adapt to your systems — whether it’s Athenahealth, Salesforce, Zoom, or Google Workspace.
Is there a contract?
No long-term commitments. We offer flexible, month-to-month service.
Will I need to retrain new assistants?
Not at all. With our “Train Me Once” policy, we document SOPs for your account and handle all future training.
Do I share my assistant with other companies?
Never. Your assistant is dedicated exclusively to your business.
Who do I talk to if I need help or have concerns?
You will have a dedicated account manager assigned to your business for consistent communication and personalized support.