Terms & Conditions

1. Introduction

Welcome to ProMed Operations. This Privacy Policy outlines our practices regarding the collection, use, and protection of personal information. As a provider of virtual administrative and support services for healthcare practices, we are committed to safeguarding your privacy and complying with all applicable data protection regulations, including HIPAA. By interacting with us or submitting your personal information, you acknowledge and agree to the terms of this policy.

2. Types of Information Collected

We may collect the following types of personal information:

• Full name

• Email address

• Phone number

• Mailing address

• Job title or role (for business clients)

• Healthcare practice or business affiliation

• Communication preferences

• Any other information voluntarily provided via forms, emails, or service interactions

3. Method of Information Collection

We collect personal information through various channels, including but not limited to:

• Contact forms or service inquiries submitted on our website

• Communication via phone, email, or chat

• Interactions on social media platforms and digital advertising campaigns

• Business-to-business outreach and networking events

• Third-party sources with appropriate consent

4. Purpose of Data Collection

We collect and use personal information to:

• Provide information about our healthcare support services

• Respond to inquiries and provide customer service

• Onboard clients and manage service agreements

• Send business communications, including service updates, newsletters, or promotional offers

• Conduct internal operations such as quality control and service optimization

• Comply with legal, regulatory, and contractual obligations

5. Data Security Measures

ProMed Practice Solutions takes data protection seriously. We implement the following safeguards to secure your information:

• Industry-standard encryption for data transmission

• Access control and authentication measures for authorized personnel only

• Regular assessments of our data protection practices

• Compliance with HIPAA and other applicable privacy regulations

6. Data Sharing

We may share your personal information only under the following circumstances:

• With trusted third-party vendors who provide services on our behalf (e.g., IT, marketing, or CRM platforms)

• With regulatory or legal authorities when required by law

• We do not sell or rent your information to any third parties for marketing purposes

• Phone numbers collected for SMS communications will not be shared with third parties or affiliates for marketing use

Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Correct or update any inaccuracies in your information

• Request deletion of your data, subject to legal or contractual obligations

• Opt out of marketing communications at any time

• Request a copy of your data in a portable format

To exercise any of these rights, please reach out using the contact information below.

Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact:

ProMed Operations
10700 Caribbean Blvd Suite 202-12 Cutler Bay, FL 33189
Email: info@promedoperations.com
Phone: (305) 731-2708

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.